UXPressia is holding a free online event dedicated to experience mapping. Join to know more about experience maps and get answers to your questions about experience mapping.
UXPressia is continuing a series of online healthcare journey mapping meetups. Three experts will share insights from their experience and answer questions.
Join us to listen to a live interview with our friend, Ilonka Coenraad, the Founder of Patient Journey Lab, who will tell about patient journey mapping and approaching design from a patient’s perspective.
There is a lot of talk going on about the importance of using customer personas in journey mapping. Here are a few examples of how to use customer personas.
When should you create an impact map? This technique is simple, yet so powerful, has many applications and we’ll try to uncover most of them in this post.
