UXPressia Blog

Updates: CJM Templates, Projects Drag’n’Drop

We’ve made a few nice tweaks to UXPressia. Such moving stuff around the dashboard and a new refined CJM Templates page where each template has a bunch of useful thingies you can use to scoop insights. Check it out!

Arthur McCay

February 23, 2017November 24, 2022

Start Off on the Right Foot with CJM

Customer Journey Mapping may seem to be a technique for improving existing products. Well, not quite so. CJM can help you a lot when designing products and services from scratch! And here’s how you do it.

Arthur McCay

February 20, 2017August 12, 2019

3 Killer Wins of Using UX Personas

So much ado about these personas. Why do you want to use them? Well, there are many reasons and benefits. Today, we’ll look at the main 3 of them.

Yuri Vedenin

February 16, 2017September 6, 2022

How Not To Put CJM on the Shelf

how-not-to-put-your-customer-journey-map-on-a-shelf

Creating a CJM just to put it on a shelf is a bad idea. You customer journey maps must be acted up, maintained properly and updated all the time. Let’s have a look at what you should do so your maps don’t collect dust somewhere in a drawer.

Yuri Vedenin

February 13, 2017August 12, 2019

Holiday Beta Updates: Personas & New Dashboard!

Ho ho ho! The New Year 2017 just knocked at our door and that holiday whoop-de-do is just starting to cool off. Throughout the whole year, elves from UXPressia have been busy as a one-legged striker during the Super Cup. We’ve been making something really special. And we do have something to show for it. […]

Arthur McCay

January 28, 2017November 24, 2022

Top 5 pitfalls when doing Customer Journey Mapping

top 5 pitfalls to avoid when doing customer journey mapping

There are so many ways to screw up when doing customer journey mapping. You don’t want that. Let’s see what pitfalls you should avoid to take the best out of CJM.

Yuri Vedenin

January 18, 2017August 12, 2019

Se7en things to look at when journey mapping

seven-things-to-look-at-when-mapping-a-cutomer-journey

What should be taken into consideration when analyzing a customer journey map? In this post, we’ll give you seven things to check when doing customer journey mapping.

Yuri Vedenin

January 8, 2017August 16, 2022

Happy New Year from UXPressia

Dear members of UXPressia family, We’ve been working insanely hard for the last few months skipping brunches and lunches so you can enjoy the brand new Dashboard and Personas. And trust us, you are getting them all with a nice red bow on top. All we want from you is a pinch of patience as […]

Yuri Vedenin

January 3, 2017February 22, 2019

Hit the touchpoints, Jack

When you hear about customer journey mapping, it’s hard to skip the word “touchpoint”. It comes up quite often. What are these touchpoints and why is there so much ado about them? We got an answer and it’s right in this post.

Yuri Vedenin

December 30, 2016August 16, 2022