Customer Journey Archives – Page 30 of 32

Customer Journey Mapping Guide in 1 Picture

Looking for a visual guide into Customer Journey Mapping? Look no further! 😉 We’ve made this nice infographic for all of you who prefer pictures over text. Enjoy!

Yuri Vedenin

August 15, 2017May 5, 2021

Case Study: Maya Grossman from Colu

An interesting case study from Maya Grossman of Colu. Maya tells of her experience with UXPressia and how CJM Online saved her time and effort.

Arthur McCay

July 26, 2017May 25, 2020

Update: Better Personas Name Generator and Copying Projects

A new UXPressia release is here and it features a better personas name generator, copying projects as well as a few visual improvements in CJM online.

Arthur McCay

July 24, 2017February 18, 2025

New CJM Templates: Real Estate, Taxi, Soft and Cinema

We’ve made 4 new CJM templates for real estate, taxi companies, the software industry and for the movies! They’re free so grab them and make awesome UX!

Arthur McCay

July 13, 2017September 7, 2022

New CJM Templates: Gas Station, Gym and City Visitor

Free customer journey map templates for gas stations, tourists and gym/fitness business. Download these CJM templates for free in pdf or png.

Arthur McCay

July 5, 2017September 7, 2022

Update: Up Up and Undo!

In this update we refined the dashboard, ability to restore deleted projects and files, new social icons and better export for CJM!

Arthur McCay

June 26, 2017February 22, 2019

What if my CJM is too Big and Complex?

Creating CJM is a challenging task. It’s not just about doing it right. Sometimes your CJM gets so complicated that it is impossible to fit it into one map.

Yuri Vedenin

May 22, 2017March 6, 2025

Create Service Blueprint in UXPressia

We’re always looking for new ways to use CJM. In this post, we’ll try to use our customer journey map online tool for creating a service blueprint.

Arthur McCay

May 10, 2017November 24, 2022

Updates: More Customization for Personas and CJM

Updates: More Customization For Personas And Customer Journey Maps

Visualization plays one the most important roles in the process of creating an outstanding user experience. And this little update is all about colors and visuals.

Arthur McCay

May 10, 2017January 30, 2023