Read the interview with Arcelia De La Rosa to learn about her experience of transitioning to CX, its pitfalls, the easiest part of the career change, and her advice to all who think about switching their career to CX.
UXPressia 4.38 is out! Check out the new features: global font settings, font settings for CJM stages, substages, and section titles, a new CJM section, and more.
Home24 implemented the design thinking methodology to increase their customer satisfaction and shared some insights about improving customer experience in e-commerce.
