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Personas

Personas only work when teams create them right and actually use them. These articles cover persona research methods, templates, and real examples for B2C and B2B, plus how to run workshops, present personas to stakeholders, and keep them up to date over time.

Update: Up Up and Undo!

Restore deleted projects

In this update we refined the dashboard, ability to restore deleted projects and files, new social icons and better export for CJM!

Good Personas vs. Bad Personas

How to create truly powerful user personas that will awaken empathy and help you create better services? And how to avoid common mistakes when creating personas? In this post, we’ll answer this question and some others along the way.