New event: Using diary studies in customer journey mapping | Sep 15 Wanna learn how Blackline ran a low-cost diary study to create heavily data-informed personas and customer journey maps? Read on! Katerina Kondrenko August 26, 2022March 10, 2025
How to stop losing customers using customer journey maps Have no idea why customers leave you? Read the article to foresee such a thing and prevent customer loss in your organization. Tanya Levdikova August 23, 2022July 30, 2023
Do different: Lessons learned from the pain and joy points of a UX Designer UX design is about improving somebody’s journey while the experience of a UX Designer matters too. To get inspiration, motivation, and grow as a UX professional, read our new article. Tanya Levdikova August 16, 2022July 30, 2023
Macadamian case study: improving the employee journey Learn how Macadamian’s UX Researchers used their expertise and journey mapping to improve the employee journey at their company Tanya Levdikova August 2, 2022July 30, 2023
New event: Collaborative mapping: how to inspire instead of tire | July 28 Want to learn how to organize and facilitate journey mapping sessions? You’re at the right (web) address. Katerina Kondrenko July 5, 2022March 5, 2025
Journey mapping collaboration basics: best practices & UXPressia tips Want to learn how to run successful collaborative journey mapping projects? Then read our new article and don’t miss the next in the series. Tanya Levdikova June 28, 2022July 30, 2024
Lessons Learned from the Pain and Joy Points of a UX Designer | July 7 Want to find out how to develop a learner’s mindset for your own UX journey? Join our online event. Katerina Kondrenko June 22, 2022March 10, 2025
Employee experience matters: Understand your employee’s journey | June 21 Want to learn how to understand employee experience, map it out, and act on it? Join us at a free online event. Katerina Kondrenko June 7, 2022March 5, 2025
New event: How to organize the collaborative mapping process | June 16 Learn how to plan out the collaborative journey mapping initiative and work on it together with the team. Katerina Kondrenko May 31, 2022March 5, 2025
