Looking for a visual guide into Customer Journey Mapping? Look no further! 😉 We’ve made this nice infographic for all of you who prefer pictures over text. Enjoy!
We’ve made 4 new CJM templates for real estate, taxi companies, the software industry and for the movies! They’re free so grab them and make awesome UX!
When should you create an impact map? This technique is simple, yet so powerful, has many applications and we’ll try to uncover most of them in this post.