Customer journey mapping is a dish best eaten when shared with as many teammates as possible. This is the reason we’re focusing on sharing and collaboration so much. In the past, when you wanted to share a project with someone, you would either invite them via email or send them a shareable link. Well, if […]
Customer Experience and Service Design Blog
Introducing UXPressia 4.0: Collaboration & Undo/Redo
The best journey maps are built collaboratively. And it’s not just UX designers that should be involved in the process of journey mapping – you should invite people from across all departments. And we’ve been working for the past year rewriting UXPressia virtually from scratch so you can collaborate with your team in real time. […]
Introducing UXPressia 4.0: Overview
Case Study: Johannes from Contexte
A case study from Johannes Neukamm who is a product owner at Contexte – a French-European policy analysis site. Johannes creates personas and user journeys for the agency. He tells a story of how UXPressia helped him be more productive and incorporate design thinking practices into Contexte development processes.
Case Study: Insurance Journey by Sathya from Majesco
Case Study: Student Journey by Paula Goncalves from Geekie
Background The power to learn is the key to any transformation. And as the Success Manager at Geekie, my mission is to make sure we deliver the best learning experience possible. Geekie is an adaptive educational platform designed for teachers and students. Here, we’re trying to get students excited about the school through personalized learning. […]