Layers are the horizontal rows that form the structure of your journey maps. Want to know which layers UXPressia users fancy the most? Or what value each layer can bring to your map? Read on to find out.
Join us as we explore a strategy for improved CX in manufacturing, and see how it can help companies drive business results and stay ahead of competition.
Some say love at first sight doesn’t exist. But a good onboarding experience can work wonders. Here are customer onboarding metrics to help you understand whether a new audience will fall for you.
Tune in to our next event and learn how journey maps can be used to aid advertising and communication for marketers, among other expert tips and insights based on a real travel company case.
While calculating churn requires two simple parameters, you’ll actually need much more of them to confidently define and prevent it. Dive into this guide to customer churn in banking to learn more.
